Dispute Settlement Services
What we do
What we do
Is an independent dispute resolution consultancy specialising in settling a wide range of disputes in the field of travel related consumer affairs.
We have experienced and professional Arbitrators and Mediators with excellent track records in their fields including dispute resolution and with good knowledge and expertise in arbitrating travel related disputes.
We offer a simple, confidential, no fuss, low-cost scheme to help facilitate settlement of travel related disputes. One of our panel of independent Arbitrators and Mediators will examine the facts and give a ruling from the documents you provide without the necessity of a personal appearance, quickly, without too much formality and without resorting to expensive litigation where you lose control of the outcome.
The traditional underpinnings of dispute resolution are enforceability, neutrality, confidentiality, cost effectiveness and speed. To these has been added the principle of flexibility and Arbitration is therefore commonly the main dispute resolution clause most frequently written into a contract’s terms or set out in a Company’s terms and conditions of business.
Because Arbitration is a voluntary process, Dispute Settlement Services can provide
- Maximum flexibility and confidentiality for parties to agree to use the process
- Speed and efficiency in the appointment of arbitrators
- Means of reducing delays and counteracting delaying tactics
- Waiver of right of appeal
- A paper-based Arbitration scheme likely to result in a reasoned outcome
